General Terms and Conditions (GTC)

SkillGames Live

Version: November 2026

Introduction

The provider operates an online portal for games of skill under the domain name SkillGames Live.

Registration with SkillGames Live is generally free of charge. The platform offers registered users the opportunity to play various games of skill—either for free or, in some cases, by placing a predetermined monetary stake.

By registering and using the services provided, a contractual relationship is established between the provider and the user, governed by these General Terms and Conditions.

Upon registration, the user confirms that they have read and accepted these General Terms and Conditions.

§ 1 Scope and Amendments to the Terms of Use
These General Terms and Conditions apply to all offerings, features, and services provided by SkillGames Live.
The provider reserves the right to amend these Terms of Use for objectively justified reasons. Such reasons may include, for instance, legislative changes, technical developments, security requirements, or modifications to the range of services offered.
Users will be notified of any significant changes in a timely and appropriate manner.
Where required by law, amendments shall only take effect upon the user’s express consent.
The current version of the Terms of Use can be accessed at any time via the "GTC" link located at the bottom of the website.

§ 2 Changes to the Website and Its Content
The provider reserves the right to further develop, supplement, or modify the website, its features, and its content.
The provider strives to ensure that its online offering is complete, up-to-date, and functions correctly at all times.
Continuous, uninterrupted availability of the website cannot be guaranteed.
Temporary restrictions may occur, particularly during maintenance work, technical malfunctions, the implementation of security measures, or adjustments to system capacity. Significant changes to the services offered are made in compliance with applicable legal provisions.

§ 3 Age Restrictions and Participation Requirements
Participation in games involving a monetary stake is permitted exclusively to individuals who have reached the age of 18.
For free-to-play games, the age and participation requirements specified on SkillGames Live shall apply.
Users are required to provide truthful information regarding their age and identity during registration.
The provider reserves the right to request appropriate documentation to verify a user’s identity and age.
In the event of reasonable doubt regarding the accuracy of the information provided or a user’s eligibility to participate, the provider may temporarily restrict or suspend the user’s account.

§ 4 Game Offerings
The provider offers various games of skill on the SkillGames Live platform.
Depending on the specific game, these may be played for free or for a predetermined stake.
Each game is subject to its own specific rules and terms of participation.
Where software, graphics, or other content from third parties are used, the respective copyrights and usage rights of those third parties remain unaffected.
The provider strives to ensure the proper functioning of the games offered. Statutory warranty and liability claims remain unaffected.

§ 5 Free-to-Play Games
Registration on SkillGames Live is free of charge.
Games explicitly designated as "free" may also be played at no cost.
Please note that using an internet connection may incur charges from your internet service provider, independent of the services offered by SkillGames Live.
Free-to-play games may be used, for instance, to improve gaming skills, track game results, or access other complimentary features.

§ 6 Skill-Based Duels with Stakes and Prize Distribution
SkillGames Live offers registered users the opportunity to engage in skill-based duels against other users.
Depending on the game, these duels may be played for free or for a predetermined monetary stake. In a duel involving a stake, both participants contribute the amount determined before the start of the game.
The stakes are collected by the provider and managed as part of the administration of the respective duel.
Before a duel begins, both participants are shown the following information:
the amount of their own stake;
the total value of both stakes combined;
the amount of the operator fee;
the potential winnings;
the applicable game rules.
The provider is entitled to retain an operator fee for facilitating and conducting the duel.
The amount of the operator fee may vary depending on the game and the size of the stake. It is disclosed prior to a participant’s binding entry into the duel.
The winner of a properly concluded duel receives the prize amount specified before the start of the game, which is then credited to their gaming balance.
In the event of a draw, both original stakes are fully refunded to the respective participants, unless a different rule has been explicitly agreed upon and displayed prior to the start of the game.
Manipulation, collusion between participants, or any other form of improper influence on the course of the game is prohibited.

§ 7 Game Credits and Deposits
Registered users have the option to top up their personal game account by making deposits.
Game credits are assigned to the respective user account and may be used to participate in the games offered.
The available deposit methods are displayed on SkillGames Live.
When participating in a duel involving a stake, the relevant stake is deducted from the available balance or reserved until the duel has been properly concluded.
Users are required to use only payment methods they are authorized to use.
Deposits, game stakes, winnings, refunds, and withdrawals are assigned to and documented within the respective user account.
The provider reserves the right to request further documentation if there is a reasonable suspicion of misuse, fraud, or unlawful payment transactions.
Game credits are generally non-transferable and may not be moved between different user accounts.
The legal classification of credit management and payment processing is governed by the applicable statutory provisions.

§ 8 Winnings and Withdrawals
Winnings from successfully completed skill-based duels are credited to the user’s personal game balance.
In principle, a withdrawal of winnings may only be requested once the user has completed at least 100 games that have been properly concluded and validated.
A "completed game" is defined as a game that has been concluded in accordance with the rules and for which a valid result has been determined. Games that are aborted or annulled do not count toward this total.
The number of completed games is documented in the user account and can be viewed by the user.
The provider reserves the right to verify that participation in the games has been conducted properly, particularly in cases where there is a suspicion of manipulation or misuse. The 100-game requirement does not apply to the refund of funds that have been demonstrably deposited but not yet wagered, provided there are no legally permissible grounds for a temporary withholding of such funds.
Withdrawals are processed following the successful verification of the required information and via the withdrawal methods offered on SkillGames Live.
As a general rule, withdrawals may only be made to a bank account or payment account registered to the user.
The provider may request appropriate documentation to verify the user's identity.
Withdrawals will be processed within a reasonable timeframe. The user will be notified of any potential delays.
The provider reserves the right to temporarily withhold withdrawals in the event of a concrete suspicion of fraud, manipulation, unlawful payment transactions, or other serious violations, to the extent permitted by law and necessary for the purpose of an investigation.

§ 9 Minimum Amount and Withdrawal Fees
A minimum amount may be set for withdrawals. This amount will be displayed to the user before they initiate a withdrawal request.
If any fees apply to a withdrawal, they will be clearly disclosed before the withdrawal process is confirmed.
Fees may not be charged retroactively or without prior notification to the user.
The amount of any applicable fees depends on the chosen withdrawal method and the specific terms and conditions displayed at the time.
Withdrawals must generally be made using a payment method held in the user's own name.

§ 10 Refunds, Erroneous Transactions, and Duplicate Transactions
The provider strives to ensure the accurate and complete recording of all deposits, wagers, winnings, and withdrawals.
In the event of an erroneous or duplicate transaction, the provider is entitled and obligated to investigate the matter and make the necessary corrections.
Users are required to notify SkillGames Live promptly—using the available contact channels—of any identifiable errors in their account transactions.
In cases of verified technical errors, the provider is authorized to correct any amounts that were credited in error.
Legitimately acquired claims to winnings may not be nullified through a subsequent adjustment to the account records without a valid legal basis.
Refunds are generally processed via the original payment method used, provided this is technically and legally feasible.
Users will be notified of any significant adjustments made to their account balance.

§ 11 Chargebacks and Payment Disputes
In the event of a payment chargeback—initiated, for example, by a credit card issuer, bank, or other payment service provider—the provider reserves the right to investigate the transaction in question.
If a chargeback is deemed valid, the corresponding amount may be deducted from the user’s available account balance.
Should a chargeback result in a negative account balance, the user will be informed of the situation and the subsequent steps to be taken.
If there is a reasonable suspicion of abusive chargebacks or fraudulent payment activity, the provider may temporarily restrict the user’s account.
Users have the right to contest any chargeback or account adjustment that they believe to be unjustified.
The user’s statutory rights in relation to payment service providers remain unaffected. § 12 Termination and Payout of Existing Balances
Membership with SkillGames Live may be terminated by the user at any time.
Termination may be effected via the contact channels provided on the website.
Upon termination of membership, the user account shall be closed.
Any remaining balance—specifically funds that were deposited by the user and have not yet been wagered—shall generally be refunded following verification of the payment details.
The provisions of § 8 apply to the payout of winnings. Mandatory statutory claims remain unaffected.
Any existing balances and outstanding claims to winnings shall be reviewed and settled prior to the final closure of the account.
A payout may only be temporarily withheld for objectively justified and legally permissible reasons.
Personal data shall be deleted in accordance with applicable data protection regulations. Statutory retention obligations remain unaffected.

§ 13 Suspension and Restriction of User Accounts
The provider reserves the right to temporarily restrict or suspend user accounts if there are concrete indications of serious violations of these Terms and Conditions.
Such grounds for suspicion may include, in particular:
manipulation of games;
use of cheats or bots;
fraud or deception of other users;
creation of multiple accounts to gain unfair advantages;
abusive use of payment methods;
sharing or unauthorized/abusive use of access credentials;
other serious violations of the rules of play.
In cases of urgent necessity, a temporary suspension may be imposed without prior notice.
To the extent permitted by law, the user shall be informed of the reason for the suspension and provided with an opportunity to respond. During a suspension, payouts may be temporarily withheld to the extent necessary to investigate a specific suspicion or to comply with legal obligations.
Once the investigation is complete, a decision will be made regarding the continued use of the account and the handling of any existing funds.
The permanent withholding of funds or winnings is only permitted if there is a legal or other sound legal basis for doing so.

§ 14 Prohibition of Manipulation and Misuse
Every user is obligated to play the games fairly and in accordance with the respective game rules.
Specifically prohibited are:
the use of cheats, bots, or automated gaming programs;
the exploitation of technical errors to gain unfair advantages;
collusion between players to manipulate game results;
the use of multiple user accounts to circumvent game rules;
the sharing of user accounts with other individuals;
any other form of manipulation of the gameplay.
In the event of a substantiated suspicion, the provider may review game histories and relevant technical data.
In the event of proven violations, the provider may void games, restrict user accounts, or terminate the user relationship for good cause. In doing so, the statutory rights of the users shall be respected.

§ 15 Communication Features
The communication features of SkillGames Live may be used exclusively for their intended purposes.
Specifically prohibited are:
sending spam or unsolicited mass messages;
making unlawful, threatening, offensive, or fraudulent statements;
harassing, intimidating, or discriminating against other users;
distributing unlawful or harmful content.
If there are concrete indications of violations, the provider is entitled to take appropriate investigative and protective measures.
The provider may remove unlawful content or restrict access to it, in accordance with applicable legal provisions.

§ 16 Copyright
Content published on SkillGames Live is subject to the copyright of the provider, the respective licensors, or the respective developers and authors.
The layout, design, and all other creative elements of SkillGames Live are also protected by copyright. Any reproduction, distribution, or other use of protected content beyond what is legally permitted requires the prior consent of the respective rights holder.

§ 17 Data Protection
The protection of personal data is of high priority to the provider.
Personal data is processed in accordance with the General Data Protection Regulation (GDPR) and any applicable national data protection regulations.
Information regarding the type, scope, purpose, and legal basis for data processing, as well as the rights of users, can be found in SkillGames Live’s separate privacy policy.
The privacy policy can be accessed at any time via the corresponding link on the website.
The deletion of a user account does not automatically result in the immediate deletion of all stored data. Statutory retention obligations and other lawful grounds for continued storage remain unaffected.

§ 18 Liability
The provider shall be liable in accordance with the applicable statutory provisions.
Liability for damages caused by simple negligence is excluded, to the extent permitted by law. This exclusion does not apply, in particular, to personal injury or in cases where a limitation of liability is prohibited by law.
The provider strives to ensure that the website is available as free from disruption as possible. However, constant and uninterrupted availability cannot be guaranteed.
In the event of technical malfunctions that result in the faulty execution of a game, the specific circumstances will be investigated. Any legitimate claims by users remain unaffected.
The respective operator is solely responsible for the content of external websites accessed via links. This does not affect any statutory obligations of the provider.

§ 19 Documentation and Records of Stakes and Winnings
The provider documents key transactions and activities related to user accounts, including:
deposits;
participation in games;
stakes;
game results;
operator fees;
credited winnings;
refunds;
withdrawals.
This documentation serves the purposes of proper accounting, ensuring the traceability of gaming activities, and resolving potential disputes or instances of misuse.
Users may view their relevant account transactions and game results via their user account, provided this feature is made available.
The provider retains the necessary records in compliance with applicable statutory retention and data protection regulations.
In the event of any discrepancies, a user may request a review of the specific gaming activity in question.

§ 20 Applicable Law and Final Provisions
Austrian law shall apply, excluding the conflict-of-law rules of international private law. For consumers with their habitual residence in another EU Member State, mandatory consumer protection provisions of their state of residence remain unaffected, to the extent that they are applicable.
The use of SkillGames Live from other countries must comply with all applicable legal requirements.
Should any provision of these General Terms and Conditions be or become invalid, in whole or in part, the remaining provisions shall remain unaffected to the extent permitted by law.

Site: https://skillgames.live